When health and care becomes complex, someone needs to take control
Silver Willow provides independent, nurse‒led clinical oversight for individuals and families navigating complex health situations
✔ Prevent avoidable hospital admissions ✔ Identify risk early
✔ Act as a single point of accountability
How we help
Clinical Oversight - Independent review of health, treatment, and care
Care Co-ordination - Managing multiple professionals and services
Family Support and Clarity - Clear plans, guidance and decision making support
Risk Management and Mitigation - Identifying and preventing adverse events and deterioration
When you need us
A person’s health is deteriorating and no one is co-ordinating care
Multiple professionals are involved but no one is accountable
You live off-island and are worried about a relative
A recent hospital admission has changed everything
You feel something is wrong, but no one is joining the dots
This is not general co-ordination, this is whole picture clinical risk management and oversight provided by experts in healthcare
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Why Case Co‒Ordination in Jersey?
01
As health needs are becoming more complex, individuals are increasingly supported by multiple services
Through a structured clinical assessment, we clarify what is required, who needs to be involved, and what matters most to the individual.
Our aim is to consolidate input, streamline involvement, and establish or lead on a clear, actionable plan
02
Demand on healthcare services continues to increase.
This can lead to delays, gaps in information, and uncertainty in decision-making
Data from Statistics Jersey shows substantial projected increases in chronic conditions that require long-term community and home-based support:
%
03
Our Health Services are unique this can result in important information being missed, responsibilities becoming unclear, and decisions needing to be made without a complete understanding.
This increases the risk of avoidable deterioration, crisis events, and unnecessary hospital admissions.
Case coordination provides a single point of clinical oversight, ensuring that care is aligned, risks are identified early, and decisions are made with the full picture in mind.
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